Privacy Policy

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Privacy Policy

Sunny Isles Dental respects your privacy. This policy explains the information we collect when you use https://sunnyislesdental.com/, submit a website or social-media lead form, contact us, or choose to receive messages, and how we use and protect that information.

Information we collect

We may collect information you provide, such as your name, phone number, email address, dental service interests, preferred appointment timing, payment preference, and the contents of an inquiry. We also receive information generated when you interact with our website or messages, such as device and browser information, pages visited, and message delivery or response records. If you submit a Meta Instant Form, we receive the information you choose to submit through that form.

How we use information

We use information to respond to inquiries; schedule and manage appointments; provide requested dental services; send service-related communications; maintain our records; operate and improve our website and communications; and protect against misuse. We send promotional email or text messages only where permitted and consistent with the choices you make when you sign up.

Text messaging and consent

Sunny Isles Dental sends non-marketing texts about inquiries, scheduling, appointment confirmations, reminders, and service updates only to people who have affirmatively opted in to that category. We send marketing texts about dental services or offers only to people who have separately opted in to marketing texts. Providing a phone number or submitting a form by itself does not enroll you in either category. SMS consent is optional and is not a condition of requesting information, booking an appointment, or receiving dental services. Message frequency varies. Message and data rates may apply. Reply STOP to a text to opt out of texts from that sender, or reply HELP for assistance. You can also contact us at (305) 944-7706 or Frontdesk@sunnyislesdental.com.

Sharing and service providers

We may give information to vendors that operate our website, forms, scheduling, customer support, or messaging on our behalf, subject to appropriate restrictions. We may also disclose information when required by law or needed to protect the rights and safety of patients or others. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Website analytics and cookies

Our website may use cookies and similar technologies to operate, understand traffic, and measure advertising. Your browser may let you limit cookies. Some site features may not work as intended if cookies are disabled.

Security and retention

We use reasonable administrative, technical, and physical measures to protect information. No website or electronic transmission is completely secure. We retain information for as long as reasonably needed for the purposes described here, to provide services, and to meet applicable legal and recordkeeping obligations.

Your choices

You may ask us to update your contact details or your communication preferences by contacting us at Frontdesk@sunnyislesdental.com or (305) 944-7706. You can opt out of promotional emails through the unsubscribe link in those emails and opt out of SMS messages by replying STOP. Opting out of marketing does not prevent us from responding to a request you make or sending communications otherwise permitted by law.

Patient health information

This website policy does not replace any Notice of Privacy Practices provided to patients for protected health information maintained in connection with dental care. Please contact the office for the applicable patient privacy notice or questions about patient health records. Do not use a website form or ordinary text message to send urgent requests or sensitive medical details.

Children and policy changes

This website is not directed to children under 13. We may update this policy and will post the current version on this website. Changes take effect when posted unless stated otherwise.